Lydia Rose

Lydia Rose has a diverse work experience spanning various roles and industries. Currently, they are working as a Customer Success Manager at BridgeU, where they are responsible for onboarding customers, conducting training sessions, managing accounts, and promoting ongoing engagement. Prior to this, they held leadership positions at Explore Learning, including Centre Director and Assistant Director, where they led teams, streamlined processes, and launched online memberships during the COVID-19 pandemic. Lydia also has experience in content editing at Endz 2 Endz and social media management at Career Intelligence. Additionally, they have worked as a podcaster for 90z Kinda World, exploring the impact of 90s black culture on black millennials. Earlier in their career, Lydia served as a Team Mentor at Envision, working with students on projects related to social issues. Overall, Lydia's work experience reflects a strong background in customer service, leadership, content creation, and mentoring.

Lydia Rose has a Master's Degree in Postcolonial Studies from SOAS University of London, which they completed from 2015 to 2016. Prior to that, they earned a Bachelor of Arts (BA) in American Studies from the University of Kent, where they studied from 2009 to 2013. During their time at the University of Kent, they also attended the University of Miami from 2011 to 2012, focusing on American Studies Literature. In terms of additional certifications, Lydia obtained a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in November 2021, and a CCSM Level 2 in March 2022.