Shai Rybak

Shai joins BriefCam as VP of Customer Success to elevate the experience throughout the BriefCam customer lifecycle. Shai has served in multiple customer-facing executive positions in startup companies, as well as in well-established tech organizations. As an industry veteran with over twenty years of experience, Shai has always brought the voice of the customer to the forefront at every organization, enabling delivery of fit-for-purpose technology.

While he started his career as a software developer – even creating and launching his own innovative retail solution – he has transitioned gradually from technology development to field engagement and client relationships, holding leadership positions in Customer Success , Professional Services, Account Management, and Delivery in companies, including Retalix (acquired by NCR), Clicktale, and Blue dot.