Jaafar Lakkis

Jaafar Lakkis has a diverse work experience spanning various industries and roles. Jaafar currently works as a Project Manager at Brigad, where they collaborate with cross-functional teams on improving the customer experience, internal projects, events, webinars, churner users, retention & reactivation, and more.

Before joining Brigad, Jaafar held positions such as Customer Success Manager, Key Account Operations Expert, and Community Experience Team Leader at the same company. Jaafar also served as a Community Experience Specialist and Customer Care Associate, where they built strong relationships with users, responded to their questions and concerns, collected feedback, and managed staffing.

Prior to Brigad, Jaafar worked at Nissan Motor Corporation as a Social Media Marketing & Digital strategist. Jaafar developed social media strategies, monitored community managers' activities, ensured brand consistency, participated in crisis management, and collaborated with agencies and platforms like Facebook, Twitter, and LinkedIn.

Jaafar has also had experiences as an Onboarding Specialist at Uber, Marketing Analytics at Prynt, and in various roles at the University of San Francisco, including Student Assistant at the Undergraduate Admission, International Student Leader, and Student Assistant at International Student and Scholar Services.

Furthermore, Jaafar has worked as a Marketing Intern at Sigma Designs, a Student Assistant at Las Positas College, and in a Front Desk role at Gefinor Rotana Hotel.

Jaafar Lakkis's education history begins in 2010 when they enrolled at Lebanese American University to pursue a Bachelor's degree in Hospitality Administration/Management. Jaafar completed this program in 2012 and then continued their education at Las Positas College from 2012 to 2013. At Las Positas College, they studied Business Administration and Management, but it is not stated whether they obtained a degree.

In 2014, Jaafar Lakkis transferred to the University of San Francisco and pursued a Bachelor's degree in Business Administration. Jaafar successfully completed this program in 2016.

Building on their previous education, from 2017 to 2018, Jaafar Lakkis attended SKEMA Business School, where they completed a Master's degree in International Marketing and Business Development.