Courtney B.

Courtney B. has a solid background in customer success and account management roles. Courtney is currently working as a Customer Success Director at Brightcove, where they empower media customers to deliver high-quality video experiences. Prior to this, Courtney held the position of Enterprise Customer Success Manager at Litify from 2020 to 2022. Courtney also worked as a Strategic Account Manager at ScentAir from 2017 to 2020, where they partnered with various teams to deliver customized scent solutions to clients. Before that, Courtney was an Account Consultant at SeedSpark from 2016 to 2017, collaborating with internal departments to provide optimized solutions to customers. Courtney started their career as a Director of Client Services at Cimplx ACA from 2014 to 2016 and as an Enterprise Account Manager at NAVEX Global from 2012 to 2014.

Courtney B. has a Bachelor of Applied Science (B.A.Sc.) degree with a field of study in Human Development, Family Studies, and Related Services from Gardner-Webb University. Additionally, Courtney has a certification in Google Analytics Immersive from Imparture Training, although the specific month and year of obtaining the certification are unknown.