Courtney Turcotte

Courtney Turcotte has a diverse work experience spanning various industries. Courtney recently joined Brightcove as a Senior Customer Experience Manager in October 2021. Prior to that, they worked as a Partner Success Manager at Mainstay from July 2020 to October 2021. From June 2019 to July 2020, they served as an Enterprise Customer Success Manager at Fuze. Before that, they held the position of Customer Success Manager, Europe at SHIFT from November 2017 to May 2019. Courtney also gained experience at Applause as both a Commercial Account Manager from July to November 2017 and a Customer Success Account Manager from January to July 2017. Courtney began their professional career at Pearson in 2013, first as an Editorial Assistant from July 2013 to February 2015, and later as an Educational Sales Consultant from March 2015 to December 2016. Additionally, they worked as an Associate Project Manager at Pearson Learning Solutions from March to July 2013. Earlier in their career, Courtney worked as a Barista at Starbucks from October 2012 to May 2013 and as a Photo Lab Manager at CVS Health from October 2011 to October 2012. Courtney began their career in the education sector as a Housing Services Coordinator/Resident Advisor at Tulane University from August 2009 to May 2011.

Courtney Turcotte began their education at Arlington High School, where they completed their high school education from 2004 to 2008. Courtney then attended Tulane University from 2008 to 2011, earning a Bachelor of Arts degree in Sociology, Social Policy and Practice. After a gap in education, Courtney enrolled at Southern New Hampshire University and completed their Master of Business Administration (MBA) degree in 2021. Courtney is currently pursuing a Graduate Certificate in Human Resource Management at the same university, which is expected to be completed in 2023.