Giuliana Riccio

Giuliana Riccio is a seasoned professional in customer success, currently serving as the Customer Success Director at Brightcove since June 2022. Previously, Giuliana held the position of Customer Success Manager - EMEA at Conga from October 2021 to May 2022. Prior to that, Giuliana was the Head of Client Relations at Bonhill Group plc from April 2018 to September 2021 and served in similar roles, including Head of Client Relations and Relationship Manager at Open Door Media Publishing Ltd from September 2014 to March 2018, as well as Relationship Manager at Last Word Media (UK) Ltd from August 2012 to September 2014.