Kathleen Nelson

Customer Success Director at Brightcove

Kathleen Nelson has a diverse work experience spanning various roles and industries. Their most recent position was as a Customer Success Director at Brightcove since July 2021. Prior to that, they worked as the Director of Customer Success at MobileMonkey from December 2019 to July 2021. Before that, Kathleen held multiple roles at Teikametrics, including Senior Manager of Customer Success & E-commerce Strategy from April 2019 to December 2019. Kathleen also worked as a Manager of Customer Success & Support from July 2017 to April 2019 and as a Customer Success Manager from December 2016 to January 2018. Kathleen's earlier work experience includes positions as an Account Executive at QuickPivot from April 2015 to November 2016, and as a Sales & Marketing Associate at Daniels Print Communications from December 2013 to April 2015. Kathleen began their career in Marketing & International Sales at Burt Process Equipment, Inc. from May 2011 to December 2013.

Kathleen Nelson attended the University of Massachusetts Dartmouth from 2006 to 2010, where they obtained a Bachelor of Science degree in Business Marketing. In 2009, they also studied Irish History/Literature at the University of Limerick. Additionally, Kathleen has earned several certifications, including Amazon Sponsored Ads Accreditation from Amazon and Event Planning from Correlations LLC, which they obtained in June 2011. The month of obtaining the Amazon Sponsored Ads Accreditation is not provided.

Links

Previous companies

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Timeline

  • Customer Success Director

    July, 2021 - present

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