ID

Isabelle Duff

Global Customer Success Manager at BrightEdge

Isabelle Duff has a diverse work experience spanning multiple industries and roles. Isabelle is currently employed at BrightEdge as a Global Customer Success Manager, starting in August 2022. Prior to this, Isabelle worked at Stringr, where they held various positions including Customer Success Manager from February 2022 to September 2022, Senior Political Producer/Reporter from October 2019 to September 2022, and Senior Curation Manager/Customer Success from September 2018 to October 2019.

In 2018, Isabelle also worked at EDITED as a Retail/Product Specialist from October 2018 to April 2019. Additionally, they gained archival experience as an Archival Intern at Camron Stanford House from April 2018 to September 2018. Isabelle's earlier work history includes a seasonal role as a Bookseller at Waterstones from December 2017 to January 2018, and a Retail Assistant position at Carousel from September 2013 to December 2017.

Furthermore, Isabelle worked as a Tour Guide at Slane Castle Ltd from June 2012 to September 2014. Overall, Isabelle Duff has built a strong background in customer service, management, journalism, retail, and archival work throughout their career.

Isabelle Duff completed their high school education at Rathdown School from 2007 to 2013, earning their High School/Secondary Diplomas and Certificates. Isabelle then pursued their Bachelor's degree in History at Trinity College Dublin from 2013 to 2017. During their time at Trinity College, they also studied abroad at the University of St Andrews from 2015 to 2016, where they continued their Bachelor's degree in History. Isabelle has additionally obtained two certifications: "Journalism and Finding the Truth in News" from Udemy in October 2020 and "EDITED Retail Certified" from EDITED, although the specific dates of completion for the latter certification are not provided.

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Timeline

  • Global Customer Success Manager

    August, 2022 - present