Vanessa Mulcahey, CCWP

Portfolio Director, Customer Success at Brightfield

Vanessa Mulcahey, CCWP, has a diverse work experience spanning multiple industries and roles. Vanessa is currently working at Brightfield as a Portfolio Director, Customer Success, a position they have held since April 2022. Before that, they were a Customer Success Lead at Brightfield from May 2021 to March 2022.

Prior to their time at Brightfield, Vanessa worked at VNDLY Inc, a software start-up, where they held the role of Senior Technical Customer Success Manager from April 2021 to May 2021. Vanessa was also a Customer Success Manager at VNDLY Inc from September 2019 to March 2021. Their responsibilities at VNDLY included supporting the implementation of large customers, managing relationships with key clients, and providing consulting input in product development decisions.

Before VNDLY Inc, Vanessa worked at Geometric Results, Inc. as a Senior Program Manager from September 2017 to August 2019. Geometric Results, Inc. is a Managed Service Provider (MSP) that specializes in talent acquisition and management. In this role, Vanessa was involved in supplier management, client partnerships, and operational practices.

Before Geometric Results, Inc., Vanessa worked at Kforce Inc starting from 2013. Their roles at Kforce included Regional MSP Account Manager, VMO Recruiter, Talent Qualification Specialist, and Intern. As a Regional MSP Account Manager, they developed strategies for national accounts and analyzed program data. Vanessa also gained experience in talent acquisition and management through their role as a VMO Recruiter.

Vanessa's earlier work experience includes roles at UMass Dartmouth as a Resident Assistant, Chipotle Mexican Grill as a Crew Member, Girl Scouts of Eastern Massachusetts as a Camp Counselor, and Scott Bedell D.D.S as a Secretary.

Overall, Vanessa Mulcahey's work experience demonstrates their versatility in customer success, program management, talent acquisition, and operational practices.

Vanessa Mulcahey, CCWP, has a diverse education history. Vanessa obtained their Master of Business Administration (M.B.A.) degree from The Ohio State University, where they attended from 2016 to 2019. Prior to that, they completed their Bachelor of Arts (B.A.) degree in Psychology at the University of Massachusetts Dartmouth, from 2009 to 2013. Vanessa's educational journey began at Medway High School, where they earned their High School Diploma in 2009.

In addition to their academic qualifications, Vanessa holds a certification as a Certified Contingent Workforce Professional SOW Expert (CCWP) from Staffing Industry Analysts, which they obtained in October 2021.

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Previous companies

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Peers

Timeline

  • Portfolio Director, Customer Success

    April, 2022 - present

  • Customer Success Lead

    May, 2021

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