Faith Thompson has a diverse work experience spanning over several industries. They currently serve as the Lead IT Business System Analyst for Brighthouse Financial since January 2023. Previously, they worked as a Manager, Business Analyst at Equitable from January 2020 to December 2022. Before that, they held various roles at AXA US, including Manager, Business Analyst from September 2019 to January 2020, Lead, Relationship Case Manager from July 2017 to September 2019, and Senior, Processing Analyst - Underwriting Case Management in April 2017. Furthermore, Faith also served as the Director of Special Events & Marketing at Designs By Devereux from August 2013 to January 2018. They have also worked as a Senior Business Support Trainer at MassMutual Financial Group in 2016 and as a Senior Business Onboarding Support & Training Specialist at MetLife from November 2015 to May 2016. Prior to that, they served as a New Business Specialist at MetLife from October 2014 to November 2015. Faith's early work experience includes roles such as Medicare Recertification Team Leader at Kinetic Concepts from June 2009 to October 2014, and Marketing & Project Manager at Natural Nutrition of the Carolinas from February 2007 to June 2009.
Faith Thompson's education history includes attending Grimsley Senior High, North Carolina Agricultural and Technical State University, and the University of North Carolina at Charlotte. Faith has obtained additional certifications such as SQL for Data Analysis from LinkedIn in 2023, Professional Scrum Master™ I (PSM I) from Scrum.org in 2022, Cert Prep: Scrum Master from LinkedIn in 2021, and The Associate, Life Management Institute and Associate, Customer Service from LOMA in 2017.
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