Alvira Matin

Alvira Matin is an experienced professional currently serving as a Bright Engagement Specialist at BrightHR since March 2022, with responsibilities including handling service issues across multiple software platforms, managing client retention efforts, conducting client webinars, and training new hires. Prior to this role, Alvira worked as a BrightHR Onboarding Specialist at Peninsula Canada, where expertise was developed in four software platforms and client onboarding processes were managed. Earlier experience includes positions as an Account Operations Specialist at Uber and a Customer Service Specialist at Optima Communications Systems Inc. Alvira holds a Bachelor of Science degree in Chemistry and Human Biology from the University of Toronto and has completed multiple Data Science Certificates at the University of Waterloo. Alvira's educational background also includes A-Level and O-Level qualifications from Chittagong Grammar School.