DL

Donald Langham

Senior Customer Success Manager at Brightidea

Donald Langham has a diverse work experience spanning multiple industries. Donald'smost recent position was as a Senior Customer Success Manager at Brightidea, starting in March 2022. Prior to that, they worked as a Customer Success Manager at the same company from March 2020.

Before joining Brightidea, Donald worked as a Client Success Manager at Steele Compliance Solutions, Inc. from April 2019 to March 2020. In this role, they provided comprehensive third-party due diligence and software-as-a-service solutions to help organizations comply with regulatory requirements and best practices.

Prior to Steele Compliance Solutions, Donald held various roles at 3Play Media. Donald started as a Business Development Representative in June 2015 and was promoted to Senior Business Development Representative in July 2016. Later, they transitioned to the role of an Account Manager in February 2017, where they managed over 600 mid-high level accounts and worked closely with cross-functional teams to ensure customer success.

Earlier in their career, Donald worked as a Peer Advisor to the University Relations/Marketing Department at the University Studies Abroad Consortium (USAC) from September 2013 to December 2014. In this role, they addressed customer inquiries, handled shipping schedules, and collaborated with different departments to ensure client satisfaction.

Donald Langham attended the University of Nevada, Reno from 2010 to 2014, where they pursued a Bachelor of Science degree in Business Management and Information Systems (with a minor).

Links

Previous companies

3Play Media logo

Timeline

  • Senior Customer Success Manager

    March, 2022 - present

  • Customer Success Manager

    March, 2020

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