Sarah Matthews

Sarah Matthews is a seasoned Program Manager currently working at BrightInsight since January 2020, focusing on maintenance and support. Prior experience includes a notable tenure at Return Path from November 2008 to June 2019, where Sarah held various roles, culminating as Senior Manager of Global Technical Support, leading an international team to enhance client retention and service delivery across multiple regions. Sarah's diverse background spans technical support, account management, and strategic consulting, with a strong emphasis on client engagement and operational efficiency. Earlier professional roles include positions at Habeas and Cisco Systems, contributing expertise in sales operations and desktop publishing, respectively. Sarah earned a Bachelor of Arts in English from Santa Clara University.