KQ

Kelly Q.

Customer Service Team Lead at Brightway Insurance

Kelly Q. has a diverse and extensive work experience in the insurance industry. Kelly started their career at James Wilson/State Farm Agency as a Licensed Customer Service Representative. Kelly then moved on to At & T Universal Card Services as a Collections Associate. Continuing their career in insurance, they worked at Jim Moore/ State Farm Agency as a Licensed Customer Service Representative and later joined Fortune Insurance Company as a PIP Claims Representative. Kelly then joined US Assure as a Customer Service Team Lead, where they gained experience in managing different departments. Kelly later worked at State Farm as a Claims Representative & Customer Service, handling auto and fire claims. After that, Kelly joined US Assure (Previously Zurich Insurance Services) as a Licensed Insurance Specialist, responsible for sales, service, and underwriting. Kelly'smost recent position is at All Lines & Cecil Powell Agencies, where they worked as a Customer Service Representative for small commercial accounts. Currently, they are working at Brightway Insurance as a Customer Service Team Lead, overseeing commercial and surplus lines service teams.

Kelly Q. holds a Bachelor of Business Administration (BBA) degree in Business Administration and Management from Saint Leo University. There is no specific information regarding the start and end years of their education at this institution.

Links

Previous companies

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Timeline

  • Customer Service Team Lead

    October, 2017 - present