MacHaela Lawson

Customer Operations Manager at Brillband

Machaela Lawson has extensive experience in customer operations and success, currently serving as a Customer Operations Manager at Brillband since July 2025. Prior to this role, Machaela held several positions at ClassForKids, including Customer Success Team Leader, Account Manager, and Business Coach from January 2019 to July 2025. Machaela's career began at Webhelp UK, where roles included Engagement Executive, Manager, and Trainer from June 2014 to June 2018. Machaela completed education at Lornshill Academy between 2006 and 2010.

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