Sylvia Brophy is a seasoned professional in sales operations and Salesforce technology, currently serving as a Sales Operations Analyst and Salesforce Tech Administrator at Brillion since October 2023. With extensive experience spanning over 18 years, Sylvia has held significant roles, including CRM Solution Architect and Business Consultant at Cass-Willow Consulting, LLC, where contributions include business development strategies and customer relationship management. Previous positions include Salesforce Solution Architect at McCormick & Company, Salesforce Application Architect at PRO Unlimited, and Salesforce Platform Architect at Mannington Mills, Inc., among others. Sylvia's expertise encompasses CRM implementation, project management, and process optimization, supported by an MBA in Entrepreneurship from Georgia State University and a BS in Mass Communications/PR from Boston University.
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