Erica Gay

Erica Gay has a strong work experience in the IT industry. Erica worked as an IT Service Desk Lead at Brinks Home Security since 2014, where they provided technical support to end users and managed various IT tasks. Prior to that, they worked as a Technical Support Analyst Tier III at Sprint from 2005 to 2014. In this role, they resolved technical issues for 500 users and provided customer service to Sprint customers. Overall, Erica has a solid background in IT support and customer service.

From 2013 to 2015, Erica Gay studied Information Technology at Tarrant County College and earned an Associates degree.