Alan O’Brien

Alan O. is an IT Operations Manager at Helpware since August 2020, responsible for managing IT assets and a network system comprising over 1000 assets utilizing Fortinet and Ubiquiti technologies. Prior experience includes serving as an IT Infrastructure Support Specialist at CLOE, where maintenance of software and hardware for various IT assets was performed. Alan O. also worked at Apple as a field technician, focusing on preventative maintenance for security equipment, and held a position as a systems analyst at izzi telecom. Education includes a degree in Cybersecurity and Systems Engineering from Cisco Networking Academy, a CS50 for Lawyers certification from edX, and a Bachelor's degree in Administrative Informatics from Universidad America Latina.