Jemma Lavell

Jemma Lavell is an experienced professional in operations and customer service, currently serving as a Terminal Operations Controller at Bristol Airport since November 2018, where prior roles included Control Centre Operator, Terminal Operations Assistant, and Customer Service Champion. Jemma's earlier experience includes managing concessions at Mint Velvet, serving as a Brand Manager at House of Fraser, and leading a team at The Compass Group, Inc. Furthermore, Jemma has a solid foundation in retail supervision from Deichmann Shoes. Jemma holds a degree in Psychology and Criminology from the University of Gloucestershire, completed in 2013, following education at Sir John Lawes School.