BRITANNICA KNOWLEDGE SYSTEMS (US) INC.
Ofra Segoli is an accomplished Customer Success Manager Team Lead at Qualtero since August 2020, progressing through various leadership roles within the company. Prior experience includes managing customer experience for over 500 global clients at Spivi and serving as a Consultant and Process Manager at Insights.US, where significant decision-making processes were supported. Ofra's analytical skills were further demonstrated at Learning-IT through KPI and performance monitoring for Bank Hapoalim, along with CRM implementation and training. Previous experience also includes managing the Visitors Center at Better Place, overseeing sales support and training. Ofra holds an MA in Organizational Behavior and Development from Reichman University and a Bachelor's degree in Social Work from Tel Aviv University.
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