Tom Marner is an experienced professional in the travel and hospitality industry, currently serving as a Duty Officer at British Airways Holidays since May 2024. Previously, Tom held various positions at Travelopia from September 2016 to May 2024, including Customer Aftersales and Operations Manager, where leadership of an international team focused on enhancing sales and client service was key. Tom also managed the aftersales team and contributed to operations during the COVID period. Early career experience includes roles at wagamama as a waiter and at McDonald's as a Crew Trainer, where responsibilities included training new employees and overseeing daily operations. Tom holds a degree in Travel and Tourism from Crawley College.
May, 2024 - present