Operations and Support Team

The Operations and Support Team at British Airways Holidays ensures seamless travel experiences by managing the end-to-end operational processes. They handle customer-facing services through the Front Office Specialist, maintain robust IT infrastructure with the help of IT Support Manager and Infrastructure Engineer, oversee technological integrations with the Connectivity Manager, and coordinate overall operational efficiency under the Head Of Operations and Information Technology Services Manager. This team works collaboratively to provide uninterrupted service and support, ensuring a reliable and enjoyable holiday booking experience for customers.