Martin Burnell

Martin Burnell is an Information Technology Services Manager at British Airways Holidays since March 2009, responsible for ensuring IT service quality aligns with business needs and implementing technology solutions to enhance effectiveness and profitability. Previous roles include IT Operations Team Leader and IT Support Lead during the London 2012 Olympics, providing critical technology support for the event. Martin's earlier experience encompasses software consulting for Delta Computer Services in the leisure and education sectors, as well as various managerial roles at GLL. An early career at Brentford Football Club involved marketing communications. Educational qualifications include a Bachelor of Arts in Sport and Business Management from the University of Chichester and certifications in Lean Six Sigma, PRINCE2, and ITIL.