Mark Vickers

Mark Vickers is currently the Infrastructure & Contingency Manager at British Airways, where they focus on ensuring seamless operations and crafting innovative contingency plans. They have previously held several key positions, including Project Manager and Duty Operations and Facilities Manager, contributing significantly to the Global Learning Academy's initiatives and operational excellence. Mark began their career in customer-facing roles, starting as Cabin Crew at British Midland International and progressing through various management positions at British Airways. They completed an Integrated Project Manager certificate at the University of West London and have a background in culinary management through a Modern Apprenticeship.