Dinesh Ramesh has extensive experience in global digital trade marketing and IT service management, particularly with British American Tobacco since April 2011. Currently, Dinesh serves as the Global Digital Trade Marketing Transition and Support Manager, overseeing the integration and management of a cloud platform that encompasses CRM, eCommerce, and analytics solutions. Previous roles at British American Tobacco include Global Vendor Manager and Global SAP Service Transition Manager, where Dinesh focused on vendor performance, contractual obligations, and SAP transition methodologies. Prior experience includes positions at Japan Tobacco International and HCL AXON, where Dinesh managed service delivery, project management, and service desk operations. Dinesh holds an MBA from the University of South Australia and a degree in Information Technology from Staffordshire University.
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