Abdul Samad Mohd

Abdul Samad Mohd currently serves as the Head of Application Support at British Business Bank, a position held since February 2018, where leadership of a team of seven application analysts is a key responsibility. This role involves overseeing recruitment, appraisals, training initiatives, and enhancing team performance. Previous experience includes roles as a CRM Application Analyst specializing in Dynamics 365 and Salesforce, where incident resolution, application configuration, and technical change management were primary functions. Additional positions held include Application Analyst at Eagle Eye, Application Support Consultant at TRACE PAYROLL SERVICES LIMITED, Claims Examiner at Enterprise Rent-A-Car, IT Support at HATTERS SOLUTIONS LIMITED, and HR.net System Administrator at Savills. Abdul Samad holds a Master's degree in Electrical and Electronics Engineering from the University of Hertfordshire.