Abhinav Shahi

Abhinav Shahi is an experienced Information Technology Service Delivery Manager currently working at British Business Bank since August 2022. Prior roles include IT Business Partner for International at Leonard Cheshire Disability, where Abhinav oversaw technology delivery and IT service management, and Migrations Delivery Manager at TalkTalk, where a knowledge transition project was successfully managed. Additional experience encompasses Applications Support Manager at AllSaints Retail Ltd, leading an EDI integration project that significantly boosted revenue, and Technical Operations Manager at DocCentrics, focusing on incident and problem management. Abhinav's career also includes a position as Senior Faults Manager at TalkTalk, managing multiple offshore contact centers. Educational qualifications include an M.Sc. in Software Engineering from the University of Hertfordshire and a B.Sc. in Computer Science from City College.