British Gas
Adanna Urefe is an experienced Customer Resolution Agent at British Gas since February 2022, specializing in delivering exceptional customer service by resolving inquiries and providing accurate information about products and services. Previously, Adanna served as a Customer Service Agent at British Gas, focusing on sustainability and customer satisfaction. Prior experience includes roles as a Software Tester at Ativo Nigeria, where responsibilities included manual and automated testing of software solutions, and as a Marketing and Customer Service Support professional, promoting a crowdfunding platform. Adanna also worked as a Software Quality Assurance Tester at Seamgo Logistics, ensuring software reliability and quality. Adanna holds an HND in Marketing/Marketing Management from Federal Polytechnic Nekede, earned between 2010 and 2015.
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British Gas
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At British Gas we’re always looking at new ways to save energy and money for our customers. Everything we do from our trusted engineers to helpful call centre agents, and innovative product owners to digital marketing specialists, is about providing affordable, hassle-free service to keep British homes and businesses running smoothly. That’s why over 10 million UK homes and half a million businesses trust British Gas.