British Gas
Brad Iles is an experienced professional in the engineering and customer service sectors, currently serving as a Customer Delivery Manager at British Gas since November 2022. Previously, Brad held the position of Engineering Manager at Whitcombe Engineering Ltd for a brief period and worked as a Manufacturing Project Engineer Expeditor at Ansaldo Nuclear. Brad's extensive background includes a five-year tenure at Cadent Gas Limited as an Engineer, focusing on emergency gas response, and a significant role at British Gas from 2010 to 2017 as a Smart Energy Coach, where responsibilities included coaching smart meter engineers and managing customer complaints.
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British Gas
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At British Gas we’re always looking at new ways to save energy and money for our customers. Everything we do from our trusted engineers to helpful call centre agents, and innovative product owners to digital marketing specialists, is about providing affordable, hassle-free service to keep British homes and businesses running smoothly. That’s why over 10 million UK homes and half a million businesses trust British Gas.