Gemma Evans

Gemma Evans is an experienced Planning and Scheduling Manager currently working with British Gas since November 2023. Prior to this role, Gemma served as Resource Scheduling Manager at Shell Energy from February 2015 to November 2023, where responsibilities included leading a team of Scheduling Analysts and Administrators to optimize shift patterns across multiple locations, while focusing on team training and development. Gemma's career began at Capita - Service Birmingham in October 2006, progressing from WFM Team Leader, where the planning team was established, to Senior Resource Analyst, managing real-time operations for approximately 400 staff across two Birmingham sites.