Jade Troth

Jade Troth has held various roles at British Gas since January 2015, currently serving as Marketing Communications Lead, previously as Performance Marketing Manager and Executive Customer Manager, with a focus on managing high-profile complaints and customer retention. Prior experience includes a Service Advisor position at TrustFord from June 2014 to January 2015, where Jade ensured a "First Class" customer experience, and an Operational Delivery Assistant role at National Grid from November 2013 to June 2014, responsible for producing reports, organizing meetings, and managing escalations. Jade's educational background includes A Levels in Business Studies, General Studies, and English Literature from Solihull Technical College and Lode Heath School and Sports College.