Shanna Trombetta

Shanna Trombetta is an experienced professional in customer delivery and performance management, currently serving as a Customer Delivery Manager at British Gas since July 2023. Prior to this role, Shanna worked as a Performance Manager in the service sector at Babington from August 2019 to July 2023, contributing to the development of talent acquisition and upskilling strategies. Previous positions include Compliance Officer at HM Revenue & Customs, Training and Development Officer at Interserve Learning & Employment, IV Assessor at Standguide Ltd, and various roles at Positive Outcomes, focusing on training and mentorship for learners. Shanna's career began as a Business Development Coordinator at Omega Red Group Ltd and as a Counter Manager at NatWest Bank. Educational background includes AS Levels from Bilborough College and GCSEs from Kirk Hallam Community Technology College.