Shelby Rosten

Shelby Rosten is a skilled digital project and workflow manager currently leading resource and workflow management at the British Heart Foundation since December 2023. Previously, Rosten served as a Senior Digital Project Manager at the Natural History Museum, successfully implementing a new brand identity and digital redesign across multiple teams. Rosten has extensive experience at Tripadvisor, holding various roles including Operations Program Manager, Enablement and Training Manager, Supplier Support Lead, and Supplier Support Advisor, where significant improvements in partner satisfaction and operational efficiency were achieved. Early career experience includes roles at Disney Parks, Experiences and Products, and Disneyland Resort, focusing on customer service and guest experience. Rosten holds a Master’s degree in Political Communication from Goldsmiths, University of London and a Bachelor of Arts in English from the University of Nevada-Las Vegas.