Tonicia Anderson

Tonicia Anderson is a skilled customer success manager with extensive experience in enhancing customer relationships and driving satisfaction. Currently serving as the Vacation Rentals Customer Success Manager and previously as the Enterprise Customer Success Manager at Brivo, Tonicia collaborates with sales leadership to ensure a seamless onboarding process and proactive retention efforts. Prior roles include Account Manager at Trulite Glass & Aluminum Solutions, where Tonicia managed customer service requests and sales leads, and Client Relations Specialist at Merchants Preferred, focused on client onboarding and support. Tonicia also holds a Bachelor of Business Administration in Marketing from Clark Atlanta University, complemented by a foundation in business development and technical support.