Chris Dowden is a results-driven Customer Success and Account Management professional with over 10 years of experience in the fintech, SaaS, and financial services sectors. They currently serve as a Lead Client Account Manager at Broadridge, where they optimize client operations and develop tailored success strategies. Previously, Chris held roles at Donnelley Financial Solutions and Workiva, achieving notable successes such as a 98% client retention rate and $3M revenue growth. Chris specializes in building strong client relationships and enhancing customer experiences to drive measurable impact.
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