Alberto Peters

Alberto Peters is an experienced customer service and relationship professional with a strong background in banking and personnel management. Currently serving as Customer Service Representative II at Broadway Bank since February 2020, Alberto handles over 500 inbound calls weekly and employs a consultative sales approach to enhance customer relations. Previously, Alberto worked as a Relationship Banker, assisting over 10,000 customers across 13 financial centers, and as Assistant Facilities Manager at Cantu Svc, overseeing employee training and service delivery for 1,500 patrons daily. Alberto's military background includes roles as a Training and Development Specialist and U.S. Army Non-Commissioned Officer, where extensive training programs were developed and implemented. Alberto holds a Bachelor's degree in Human Resources Management and an Associate of Science degree in Business Administration from Park University.