Mlungisi Dludlu

Mlungisi Dludlu is an experienced professional in quality assurance and customer service, currently serving as a Test Analyst at Brolink since June 2023. Previous roles include Quality Assurance Engineer at BBD and Test Analyst at Tata Consultancy Services. Mlungisi has a strong background in software testing and quality assurance, having also worked at OUTsurance where responsibilities included risk identification, fraud investigations, and customer satisfaction improvements. Mlungisi's earlier career includes roles in medical aid and insurance advisory positions, showcasing expertise in client needs analysis and financial planning. Educational qualifications include a Higher National Diploma in IT Programming from IIE Rosebank College and various certifications in financial planning and insurance.