Juan A. Contreras

Juan A. Contreras is currently the Director of Patient & Customer Experience at North Shore University Hospital since January 2020. Previously, Juan held positions such as Assistant Vice President at Interfaith Medical Center and multiple roles at Brookdale University Hospital and Medical Center. Juan also worked as a Language Assistance Coordinator at Jamaica Hospital and as a Public Health Advisor at the New York City Department of Health and Mental Hygiene. Juan holds Bachelor's degrees in Health/Health Care Administration/Management and Health Services/Allied Health/Health Sciences. Juan's expertise lies in ensuring regulatory compliance with Language Assistance Services and improving patient relations and customer experience in healthcare settings.