Jeanette Underhill

Jeanette Underhill is an experienced professional with a strong background in customer communication, marketing support, and hospitality services. Currently serving as the Customer Communications and Scheduling Supervisor at Brookstone Windows & Doors since January 2020, Jeanette previously held various roles at Starwood Hotels & Resorts Worldwide, Inc. from September 2003 to December 2018. These roles included Guest Communication Marketing Specialist, where responsibilities encompassed providing marketing support and technical assistance to a network of over 1,200 hotels, and Program Services Affinity Specialist for the Starwood Preferred Guest Loyalty Program, addressing inquiries and maintaining account integrity. Additional experience includes positions as a Field Representative at Statistics Canada and Child Tax Benefit CSM at the Canada Revenue Agency. Jeanette's educational background includes a degree in Marketing from Fanshawe College and studies in Travel & Tourism at the International Institute of Travel - London Campus.