Jaclyn st. Gemme

Jaclyn St. Gemme is an experienced Salesforce Administrator with a robust background in customer success and CRM business analysis. Currently employed at Brown & Crouppen Law Firm since 2019, Jaclyn manages Salesforce administration. Previously, Jaclyn held similar roles at ROi Resource Optimization & Innovation and Gainsight, where responsibilities included system configuration, user training, and data management. Prior experience includes a CRM Business Analyst position at Agilis Systems, LLC, and project accounting at ARCO/Murray Corporate Services. Jaclyn began a career in the service industry, gaining valuable skills in customer interaction and operational efficiency. Educational qualifications include a Bachelor of Business Administration from Missouri Baptist University.