Brown Thomas Arnotts
Holly Farrell is a skilled professional with extensive experience in customer service and leadership roles. Currently serving as a Senior Web Operations Technical Analyst and Customer Service & Loyalty Team Lead at Brown Thomas Arnotts since October 2020, Holly excels in driving customer satisfaction through strategic initiatives and team leadership. Additional experience includes roles at UNICEF Ireland as a Youth Ambassador and various customer service positions, such as Luxury Customer Service Trainer and Advisor. Past roles include Front of House at Waxperts, Food & Beverage Associate at The Shelbourne, and Brand Ambassador for Why Not Networks, along with a brief lecturing position at Maynooth University. Holly holds a Bachelor of Arts in Humanities from Dublin City University and is pursuing a PGDip in Children’s and Family Law at University College Cork.
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