Brown Thomas Arnotts
Holly Farrell is a skilled professional with extensive experience in customer service and leadership roles. Currently serving as a Senior Web Operations Technical Analyst and Customer Service & Loyalty Team Lead at Brown Thomas Arnotts since October 2020, Holly excels in driving customer satisfaction through strategic initiatives and team leadership. Additional experience includes roles at UNICEF Ireland as a Youth Ambassador and various customer service positions, such as Luxury Customer Service Trainer and Advisor. Past roles include Front of House at Waxperts, Food & Beverage Associate at The Shelbourne, and Brand Ambassador for Why Not Networks, along with a brief lecturing position at Maynooth University. Holly holds a Bachelor of Arts in Humanities from Dublin City University and is pursuing a PGDip in Children’s and Family Law at University College Cork.
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Brown Thomas Arnotts
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Brown Thomas Arnotts is Irelands leading luxury fashion retailer. We're a retail world built on iconic first. Famed for the creativity that touches our brands, buildings and experiences. We’re always challenging ourselves to make every experience more special and unique for our customers and our people. Supported by strong family foundations that inspire us to create something that lasts. Because we care about the tomorrow we’re carving out. Discover more about Brown Thomas Arnotts Vision, Purpose & Values by visiting our life page. Brown Thomas Established in 1849, Brown Thomas was from the outset, a name that is synonymous with luxury, integrity and beauty. Today the Brown Thomas ethos finds expression through its many departments, each individually designed with the very best retail experience in mind. There are five iconic Brown Thomas department stores in Dublin, Dundrum, Cork, Limerick and Galway and one BT2 branded fashion store in Blanchardstown Shopping Centre. Arnotts Arnotts is Ireland’s oldest and largest department store having opened its decorative, brass-clad doors way back in 1843 and since then has developed the premises into the 300,000 sq. foot store as it stands today. A reliable family favourite with both Irish and international visitors, Arnotts boasts a broad collection of designer brands in fashion, beauty, homewares and more. The store is also home to numerous restaurants, and an unparalleled range of in-store services. Named Best "Nation Store of the Year" at the Retail Excellence Awards Named "Retail of the the Year" at the Retail Excellence Awards