Brown Thomas Arnotts is Irelands leading luxury fashion retailer. We're a retail world built on iconic first. Famed for the creativity that touches our brands, buildings and experiences. We’re always challenging ourselves to make every experience more special and unique for our customers and our people. Supported by strong family foundations that inspire us to create something that lasts. Because we care about the tomorrow we’re carving out. 

Discover more about Brown Thomas Arnotts Vision, Purpose & Values by visiting our life page. 

Brown Thomas
Established in 1849, Brown Thomas was from the outset, a name that is synonymous with luxury, integrity and beauty. Today the Brown Thomas ethos finds expression through its many departments, each individually designed with the very best retail experience in mind.  There are five iconic Brown Thomas department stores in Dublin, Dundrum, Cork, Limerick and Galway and one BT2 branded fashion store in Blanchardstown Shopping Centre.

Arnotts
Arnotts is Ireland’s oldest and largest department store having opened its decorative, brass-clad doors way back in 1843 and since then has developed the premises into the 300,000 sq. foot store as it stands today. A reliable family favourite with both Irish and international visitors, Arnotts boasts a broad collection of designer brands in fashion, beauty, homewares and more. The store is also home to numerous restaurants, and an unparalleled range of in-store services.

Named Best "Nation Store of the Year" at the Retail Excellence Awards
Named "Retail of the the Year" at the Retail Excellence Awards
  



Retail

Brown Thomas Arnotts

Donald McDonald

Neil Mullen

Sarah Winton

Joe Keville

Danielle McMahon

Philip Galvin

Robert Carey

Kate Cremins

Claire McNally Priestley

Mark Gernon

Ciara Crilly

Lauren Nichols

Brian Mannion

Rory O'Brien

The Customer Service and Loyalty Team at Brown Thomas Arnotts is dedicated to ensuring exceptional customer experiences and fostering long-term customer loyalty. The team manages customer inquiries, resolves issues, and leverages customer insights to enhance service quality. Additionally, they implement and oversee loyalty programs designed to reward and retain customers, driving ongoing engagement and satisfaction.

Customer Service and Loyalty Team

Marketing and Brand Management

Management Team

Digital Team

Customer Service and Loyalty Team

About

Team members

Other teams at Brown Thomas Arnotts

Marketing and Brand Management

Management Team

Digital Team