Gemma James has extensive experience in human resources and administration, with a career spanning over two decades. Since February 2016, Gemma has held various roles at Browne Jacobson, including Reward Advisor and HR Services Team Leader, where responsibilities include managing HR service desk inquiries, administering employee documentation, and ensuring payroll accuracy. Previously, Gemma worked as a Learning & Development Administrator at Browne Jacobson LLP and as a Learning and Development Coordinator at PKF Cooper Parry, where duties encompassed organizing training courses and supporting the L&D team. Additional prior experience includes administrative roles at Engage East Midlands, Domestic and General, Siemens Metering Services, and Capital One, contributing to a well-rounded skill set in HR administration, customer service, and data management.