Viraj Parab

Product Support Lead at Browntape

Viraj Parab has a diverse work experience, starting in 2016 as a Full Stack Web Developer at Goa Phonebook, where they collaborated with senior developers and designers to implement a local business search engine. In 2016, they also joined United Telecoms Limited as an Assistant Network Engineer and progressively grew into the role of Zonal Head, managing the network and support team while also handling IT infrastructure installation and configuration. In 2021, Viraj worked at Foray Software Private Limited as a Network Operations Center Engineer, where they coordinated the installation and testing of network equipment for Tata Consultancy Services. Currently, they are employed at Browntape Technologies as a Developer Support Engineer, responsible for troubleshooting and providing feedback on product issues, conducting QA/testing, and working with eCommerce marketplaces and ERP integrations.

Viraj Parab completed a Master of Science degree in Information Technology from Smt.Parvatibai Chowgule Cultural Foundations College of Arts & Science Fatorda from 2014 to 2016. Prior to that, from 2011 to 2014, they obtained a Bachelor of Computer Application degree in Information Technology from Dnyanprassarak Mandals College of Arts Sou. Sheela Premanand Vaidya College of Science & VNS Bandekar College of Commerce Assagao.

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Previous companies

Timeline

  • Product Support Lead

    April 1, 2023 - present

  • Developer Support Engineer

    August, 2021