Beatrice Casey Talens

Beatrice Casey Talens has a diverse work history that spans various roles and industries. Beatrice Casey began their career in 2012 as a System Support Specialist at Yokohama Tire Corporation, where they provided assistance to clients regarding the Web Ordering System and conducted training on system functionality. In 2014, they transitioned to Trend Micro as a Cloud Security Engineer, offering technical and customer support to clients regarding computer and security concerns. In 2015, Beatrice joined SAP Concur, starting as a User Support Desk analyst before progressing to roles such as Integration Consultant and Senior Integration Consultant. In these positions, they managed client escalations, provided training, coordinated with US counterparts, and acted as a primary point of contact for implementation and support of connector tools. As of December 2021, they are currently employed as a Senior Product Support Analyst at Workato. Beatrice brings extensive experience in support, integration, and customer service within the tech industry.

Beatrice Casey Talens completed their Bachelor of Science degree in Information Technology from Adamson University, where they studied from 2008 to 2012. In addition to their formal education, they have obtained various certifications from Workato, including the Applying RecipeOps Badge, Automation Pro I Certification, Error Troubleshooting, Marketing Automation Badge (obtained twice), and Working with Databases in Workato. These certifications were all obtained in December 2021.