Britney Moodley

Britney Moodley (Lawrence) is a seasoned professional in customer experience and quality assurance, currently serving as the Training and Quality Assurance Manager at Brsk since January 2024. Prior experience includes the role of Customer Experience Manager at AB InBev, where responsibilities encompassed delivering exceptional customer service, managing user engagement, and overseeing the SIAM Workplace communications. Britney has also held positions at Business Connexion as a Quality and Training Coordinator, providing coaching and monitoring service desk agents, and at Telkom, where duties included user access administration and end-user support. Britney's educational background includes a Diploma in Marketing Management from IMM Graduate School of Marketing. Training credentials feature Comptia A+ essentials and ITIL V3 foundations.