Brückner Group
Michael Mapfumo currently serves as a Technical Support Lead at Asurion, where responsibilities include managing and resolving complex technical issues, particularly related to mobile network tower challenges. Prior experience includes a role as Customer Service Technical Support at AlarmClub Inc., achieving a 96.7% success rate in resolving technical issues through effective problem identification and troubleshooting. Additionally, Michael worked as a Data Research Analyst at Webhelp, focusing on data analysis and developing solutions to improve customer service. Educational background includes a Full Stack Web Development program at 4Geeks Academy, an Associate’s degree in Cinematography and Film/Video Production from SAE Institute, and a computing certificate from Speciss College.
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Brückner Group
The Brückner Group - consisting of eighteen locations worldwide including the key members Brückner Maschinenbau, Brückner Servtec, Kiefel and Packsys Global - stands not only for world-class machine and plant solutions, but also for first-class service. The Brückner Group has been family-owned since it was founded in 1960. This has shaped the group to the present day and is reflected in its long-term strategic orientation – a significant success factor for our customers and ourselves in the past and for the future. We are pioneers in the conception and production of processing solutions for plastics and alternative materials. Our focus on technological expertise and process know-how enables us to maintain our position as global market leaders. At Brückner Group, we combine tradition and innovation to meet the demands of our time. The right people have always played a major role in this. More than 2,900 employees from around 40 nations at 21 locations on four continents are our most valuable asset: with their specific expertise, creativity and individual strengths, they work with great motivation every day to keep our machines and systems at the cutting edge of technology. Our wide range of high-quality training and development opportunities ensures the continuous development of our employees and new talents. Our vision is to shape the future of the industry. In our profile, we provide information about current developments and news within the Brückner Group as well as relevant industry topics.