Helen Kennedy

Customer Operations Manager at Bruntwood

Helen Kennedy is an experienced professional in customer operations and housing management, currently serving as the Customer Operations Manager at Bruntwood SciTech since April 2023. Prior to this role, Helen held the position of Neighbourhood Manager at The Pioneer Group for a short stint. Helen's extensive experience also includes positions such as Housing Manager at Adullam Homes Housing Association Ltd and various roles at Community Housing from 2009 to 2022, encompassing Housing Services Manager—Leasehold, Transformation Project Manager, Neighbourhood Manager—Estates, Senior Housing Officer, and Housing Officer. Additionally, Helen has held positions such as Estate Manager at Wolverhampton Homes and Housing Officer at Beechdale Community Housing Association. Other notable roles include Neighbourhood Housing Officer at The Guinness Partnership and Licensing Enforcement Officer at Blackpool Council. Helen's career began at Muir Group Housing Association as a Legal Services/Income Recovery Officer.

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