Brian Clark

Brian Clark is an experienced professional in customer experience and quality management, currently serving as the Customer Experience & Quality Manager at BSA Limited since January 2013. In this role, Brian provides leadership, mentoring, and training to internal operations staff, Team Leaders, and Field Contractors, focusing on Best Practices in Customer and Employee Experience. Previously, Brian held several positions at OneTel, including National Customer Relations Manager, Resolution Specialist on the Managing Director's Team, Corporate Trainer, and Customer Service Representative. Brian's educational background includes a Diploma of Audio Engineering from JMC Academy, a Certificate IV in Small Business Management from Mission Employment, and a Certificate III in Communications from OneTel.