Steve Zimmerschied

Steve Zimmerschied currently serves as the Vice President and Head of Customer Service at BSH Home Appliances Group, starting in January 2024. Prior positions include Director of Marketing and Customer Experience at FEDERAL INDUSTRIES and Sr. Director of Service Development at Sterling Service Group, where responsibilities included business growth, strategic planning, and service development. Previously, Zimmerschied held leadership roles at Welbilt Inc. as Vice President of Aftermarket Sales Operations and at Sub-Zero Group, Inc. as Senior Corporate Director and Corporate Director of Customer Service. Zimmerschied's extensive experience encompasses strategic oversight, operational leadership, and performance management within the customer service sector. Holds a B.S. in Business Administration and Management from Endicott College.